Contact
ENVISION
Scheduling an appointment at Envision Eyecare is easy and convenient! To schedule an appointment, please call us at 828-254-6757 or tap this link to schedule online!
You can also send us a message through the form, or to our email address: [email protected].
We look forward to taking great care of you!
Appointment Policy
We’ve refreshed how we confirm and keep booked appointments — to make sure every patient who schedules with us gets to be seen and that everyone’s time is respected.
CONFIRMATIONS:
You’ll receive reminder texts and emails leading up to your visit. Please confirm through any of those methods, or give us a call. If we don’t hear from you, we’ll assume the time no longer works and release your spot to another patient 24 hours before your visit.
CANCELLATION & RESCHEDULING:
We ask for at least 24 hours notice. Changes made within that window incur a $60 fee.
NO SHOWS:
Missing an appointment without notice incurs a $100 fee.
RUNNING LATE:
If you’re more than 10 minutes late, we may need to reschedule you to stay on time for the patients after you.
CARD ON FILE:
We keep a card securely on file for established patients, charged only according to the policies in this notice.
INSURANCE CHARGE BACKS:
To simplify billing, any insurance charge-backs of $50 or less will be automatically charged to your card on file.
When you confirm through any of our reminders — text, email, or a quick call — you’re all set. We built the reminder system to catch you well before the policy ever does.
Our Office
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125 E. Chestnut Street, Suite 1
Asheville, NC 28801
Hours
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Monday | 8:30AM – 5:30PM
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Tuesday | 8:30AM – 5:30PM
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Wednesday | 9:30AM – 5:30PM
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Thursday | 8:30AM – 5:30PM
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Friday | 8:30AM – 2:30PM
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Sat & Sun | CLOSED

